Microsoft Dynamics 365 Commerce Functional Consultant Associate (MB-340)
The MB-340 exam is designed for professionals who implement and configure Finance & Operations. It validates your ability to configure Dynamics 365 Commerce headquarters, configure products, prices, discounts, loyalty, and affiliations, manage point of sale (POS) in Dynamics 365 Commerce, and configure and manage e-commerce.
Exam details
- Certification
- Dynamics 365 Commerce Functional Consultant Associate
- Application
- Finance & Operations
- Exam code
- MB-340
- Level
- Associate
- Duration
- Approximately 100 minutes
- Questions
- Typically 40–60 questions
- Passing score
- 700 out of 1000
- Cost
- USD $165 — typical price; the exact fee varies by country/region and currency, and local taxes may apply.
- Prerequisites
- None required
- Languages
- English (also available in Japanese)
- Delivered by
- Pearson VUE
- Renewal
- Free online assessment, every 12 months
Skills measured
Configure Dynamics 365 Commerce headquarters (25–30%)
- Configure organisational hierarchies, channel setup, and Commerce parameters.
- Manage workers, operations, and fulfilment across retail channels.
- Configure call centres and omnichannel headquarters processes.
Configure products, prices, discounts, loyalty, and affiliations (25–30%)
- Configure product assortments, catalogues, and channel product availability.
- Configure prices, discounts, gift cards, and affiliations.
- Configure loyalty programmes and rewards.
Manage point of sale (POS) in Dynamics 365 Commerce (20–25%)
- Configure POS registers, hardware profiles, and functionality profiles.
- Deploy and manage Store Commerce and cashier operations.
- Process store inventory, cash management, and end-of-day tasks.
Configure and manage e-commerce (20–25%)
- Configure e-commerce sites, channels, and content.
- Manage online assortments, payments, and order capture.
- Integrate e-commerce with headquarters, inventory, and fulfilment.
Frequently asked questions
Who should take MB-340?
MB-340 was for Dynamics 365 Commerce functional consultants who configure commerce headquarters, point of sale, call centers, merchandising, and e-commerce. Microsoft retired the exam on June 30, 2023, so it can no longer be taken. See the official MB-340 exam page.
What is the average salary for a Dynamics 365 Commerce Functional Consultant?
There is no salary average specific to Dynamics 365 Commerce. KORE1's 2026 U.S. salary guide puts the median base for Dynamics 365 consultants overall near $118,000, with offers commonly ranging from $100,000 to $175,000 across roles and experience levels. In the U.K., ITJobsWatch's current vacancy data reports a £70,000 median for Dynamics 365 Consultant vacancies, with the middle half between £50,000 and £80,000, for the six months to October 11, 2026. Neither source isolates Commerce; actual pay depends on experience, location, and employer.
How should I prepare for MB-340?
MB-340 retired on June 30, 2023, and can no longer be taken. Microsoft's MB-340 exam page preserves its former skills outline. Microsoft's Commerce certification page lists no current learning path or instructor-led course. I could not verify a current MB-340 practice test or free Microsoft Practice Assessment.
Avoid exam dumps: using them can invalidate your score, revoke certifications you already hold, and bar you from future exams.
You can search the Microsoft Training Services Partners directory for instructor-led options. Separately, current U.S. provider listings for MB-340T00 skills training show $2,250 at DataVizion Systems and $2,495 at Dynamics Edge. These courses are for skills development; the MB-340 exam is retired.
Does the exam include official labs I can use to practice?
MB-340 retired on June 30, 2023, so you can no longer access labs through a new exam sitting. If you take an instructor-led MB-340T00 course for skills development, ask the provider whether it includes lab access and how long access lasts.