Dynamics 365 Commerce Functional Consultant Associate
The MB-340 exam is designed for professionals who implement and configure Finance & Operations. It validates your ability to configure Dynamics 365 Commerce headquarters, configure products, prices, discounts, loyalty, and affiliations, manage point of sale (POS) in Dynamics 365 Commerce, and configure and manage e-commerce.
Exam details
- Certification
- Dynamics 365 Commerce Functional Consultant Associate
- Exam code
- MB-340
- Level
- Associate
- Duration
- Approximately 100 minutes
- Questions
- Typically 40–60 questions
- Passing score
- 700 out of 1000
- Cost
- USD $165 — typical price; the exact fee varies by country/region and currency, and local taxes may apply.
- Prerequisites
- None required
- Languages
- English (also available in Japanese)
- Delivered by
- Pearson VUE
- Renewal
- Free online assessment, every 12 months
Skills measured
Configure Dynamics 365 Commerce headquarters (25–30%)
- Configure organisational hierarchies, channel setup, and Commerce parameters.
- Manage workers, operations, and fulfilment across retail channels.
- Configure call centres and omnichannel headquarters processes.
Configure products, prices, discounts, loyalty, and affiliations (25–30%)
- Configure product assortments, catalogues, and channel product availability.
- Configure prices, discounts, gift cards, and affiliations.
- Configure loyalty programmes and rewards.
Manage point of sale (POS) in Dynamics 365 Commerce (20–25%)
- Configure POS registers, hardware profiles, and functionality profiles.
- Deploy and manage Store Commerce and cashier operations.
- Process store inventory, cash management, and end-of-day tasks.
Configure and manage e-commerce (20–25%)
- Configure e-commerce sites, channels, and content.
- Manage online assortments, payments, and order capture.
- Integrate e-commerce with headquarters, inventory, and fulfilment.
Frequently asked questions
Who should take MB-340?
MB-340 is for Dynamics 365 Commerce functional consultants, retail ERP consultants, and e-commerce consultants. Most worked at Microsoft retail partners, or in head-office merchandising and store-operations teams. This exam has been retired for some time.
What is the average salary for a Dynamics 365 Commerce Functional Consultant?
Commerce is a niche Dynamics 365 role. As of 2026 it is usually paid in line with other D365 functional consultants: about $95,000 to $130,000 in the United States at mid level, about £55,000 to £75,000 in the United Kingdom, and about €60,000 to €75,000 in Germany. There is no single published EMEA average. This exam has been retired, so live hiring is limited.
Where do I find exam questions to practice?
You will find websites selling exam dumps or brain dumps that claim to be real MB-340 questions. Those materials are not official. Microsoft treats using brain dumps as cheating. It can invalidate your score, revoke certifications you already hold, and ban you from future exams. You can try the Microsoft exam sandbox to see the question types and timer, but it does not use real exam questions. Practise the skills measured in a real product environment rather than memorising leaked items.
Does the exam include official labs I can use to practice?
Microsoft does not ship a public, official MB-340 exam lab you can log into on your own. Dynamics exams are usually case studies and traditional items, not Azure-style live labs. Practise in a product trial or sandbox (Business Central, finance and operations apps, or customer engagement, depending on the exam). Official instructor-led MB-340T00 training delivered by a Microsoft Learning Partner includes labs. Those labs are for the course, not a copy of the exam. The Microsoft exam sandbox shows traditional question types only. It does not give you the lab virtual machine.