Understand generative AI fundamentals
25–30% - Explain how Work IQ, web data, and the current app shape Copilot responses.
- Choose between Copilot Chat, agents, and Copilot Cowork for a business task.
- Identify responsible AI risks, verify responses, and protect sensitive data.
Practice Generative AI Fundamentals Questions →
Manage prompts and chats by using Microsoft 365 Copilot
20–25% - Write, refine, save, schedule, and share prompts with relevant resources.
- Use model selection, memory, and instructions to guide Copilot responses.
- Find, rename, and delete chats, and organise information in Notebooks.
Practice Prompts & Chats Questions →
Manage business content and collaboration by using Microsoft 365 Copilot
20–25% - Create and analyse content across Microsoft 365 apps using Work IQ and connectors.
- Generate visuals and charts, and check that the results meet business goals.
- Prepare for meetings, use Facilitator and recap, and collaborate in Copilot Pages.
Practice Business Content & Collaboration Questions →
Drive business outcomes by using agents
20–25% - Select prebuilt agents or a custom agent approach for a business workflow.
- Delegate multi-step work to Copilot Cowork using suitable skills.
- Review plans, progress, and results, manage scheduled tasks, and recognise security limits.
Practice Business Outcomes with Agents Questions →